Tuesday, October 14, 2014

Dear Financial Times newspaper: you win; I give up; I will not renew my subscription.

I have tried--and tried, and tried, and tried, and TRIED--to renew my newspaper subscription.  I can't reach a human; when the "human" calls me back, the phone call abruptly terminates after a few seconds; and the website for renewals won't record my credit card, no matter how hard I try:

I give up.  I won't read my beloved Lucy Kellaway any more.  I won't enjoy the weekend section, or the reports on business schools, or the editorials.  (Well, I often didn't enjoy the editorials that much, anyway.)

Please note that THIS PARTICULAR [firstname] [lastname] is calling it quits with your newspaper. 

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