Wednesday, November 02, 2011
Giving kudos (and buying ice cream) for 'fessing up to mistakes.
I've been meaning to post a link to this New York Times story about how to encourage learning from mistakes (here) for a while. The gist is that it's better to bring mistakes out into the open and treat them as a learning opportunity (by having the mistake-maker buy ice cream for everyone) than it is to yell at the mistake-maker in private. I love that idea. It lessens the angst from having made a mistake and acknowledges the mistake in a positive way.