Lucy Kellaway is correct.

In today's Financial Times piece:

If one employee offends against a bank’s vision and values, it is [his or her] fault. If 5,300 do, it is the bank’s. Wells Fargo has proved that its culture is a hopeless safeguard to anything. The people who have really transgressed are not the rank and file, but the top managers who set up the wrong incentives and who looked the other way as customers were stitched up.

It really IS about the incentives.

Great advice for dealing with tiresome people.

From Above the Law and LawProfBlawg (here).

Congrats to Prof. Jean Sternlight and the Nevada Law Journal on the publication of this great symposium issue.

Here.

A cool article about luck.

Forwarded to me by the wonderful Tom Piechota, who read it in Southwest Airlines's monthly magazine (here).

Happy birthday, John Cleese!

And here is his lecture on how to be creative.

My article on incentives and default rules in law firms is out at last!

See here.

UNLV's Psychology and Lawyering Conference webcasts are posted.

Here's the site, and here's our panel's session. 

The Akron Law Review ethics symposium issue is out.

See here.  I was there for the symposium, and it was wonderful from start to finish.  My article, The Client Who Did Too Much, is here.