The most important take-aways:
- Law is a service industry run by professionals who should understand what matters to their clients.
- Just because you would love a rate increase doesn't mean that you have justified one.
- If lawyers and their clients can come up with ways of agreeing on fair compensation that doesn't revolve around hourly rates, everyone will (eventually) come out ahead.
There are a lot of smart people out there--both lawyers and clients--and I know that our profession will figure it out. Sooner, though, is better than later. The times aren't a'changin'--they've changed.