Blogging about all sorts of things--governance in higher education, in businesses, and in law firms; bankruptcy ethics; popular culture & the law; Enron & other corporate fiascos; professional responsibility generally; movies; ballroom dancing; and anything else that gets my attention.
Tuesday, July 24, 2012
Tuesday, July 17, 2012
It's nice to be recognized: UNLV (Boyd) Law is 45th in most-cited study.
See here. Hat tip to TaxProf Blog.
Sunday, July 01, 2012
Very bad customer service.
Why I will never order from Premier Audio Video again:
What I received:
Order [snip]:
1 of Western Digital WD Elements 1 TB USB 2.0 Desktop External Hard Drive WDBAAU0010HBK-NESN [ASIN: B002QEBMB4]
------------- Begin message -------------
Please box it back up the same way you received and send to:
Returns Dept
ATTN: RMA 27152667
9997 Rose Hills Rd.
Whittier, CA 90601-1701
Does need to be returned complete in original box with all accessories, paperwork and packaging.
There is a 15% restocking fee charged on non-defective returns. Refunds issued on return. Thank you.
What I replied:
Thank you. Please be advised that I will post my interactions with you--including the discussion of a 15% restocking fee for a product that does not work with the current Mac operating system--every possible place that I can post it, including but not limited to your seller review on Amazon, my blog, Twitter, and Facebook.
UPDATE: The explanation that Premier Audio Video gave me when I sent my reply? "We didn't say that it WOULD work w/Lion." Sigh....
What I received:
|
2:14 PM (16 hours ago)
| |||
|
1 of Western Digital WD Elements 1 TB USB 2.0 Desktop External Hard Drive WDBAAU0010HBK-NESN [ASIN: B002QEBMB4]
------------- Begin message -------------
Please box it back up the same way you received and send to:
Returns Dept
ATTN: RMA 27152667
9997 Rose Hills Rd.
Whittier, CA 90601-1701
Does need to be returned complete in original box with all accessories, paperwork and packaging.
There is a 15% restocking fee charged on non-defective returns. Refunds issued on return. Thank you.
What I replied:
Thank you. Please be advised that I will post my interactions with you--including the discussion of a 15% restocking fee for a product that does not work with the current Mac operating system--every possible place that I can post it, including but not limited to your seller review on Amazon, my blog, Twitter, and Facebook.
UPDATE: The explanation that Premier Audio Video gave me when I sent my reply? "We didn't say that it WOULD work w/Lion." Sigh....
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