Blogging about all sorts of things--governance in higher education, in businesses, and in law firms; bankruptcy ethics; popular culture & the law; Enron & other corporate fiascos; professional responsibility generally; movies; ballroom dancing; and anything else that gets my attention.
Wednesday, November 10, 2010
Best insurance agent--ever.
Recently, I had to make an insurance claim, and our agent, Perry Olson, did an exceptional job of dealing with some sticky issues of customer service (problems with a third-party appraiser). We've had some good insurance agents before, but I have never seen customer service like Perry's. He's wonderful!
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